Privacy Policy for Mindfully Grounded

Effective Date: 01/07/2025
Last Updated: 28/08/2025

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Mindfully Grounded (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit mindfullygrounded.com, use our services, or interact with us.

1. Information We Collect

We collect information in the following ways:

• Personal Information You Provide
  When you sign up for a program, newsletter, or service, we may collect:
  • Name, email address, phone number, billing information
  • Responses to forms, surveys, or quizzes
  • Any information you share with us directly (e.g., during coaching sessions or enquiries)
• Automatically Collected Information
  When you use our website, we may collect:
  • IP address, browser type, device information
  • Pages visited, time spent on site, and referral source
  • Cookies or similar tracking technologies (see Section 6)
• Sensitive Information
  If you choose to share information related to wellbeing, beliefs, or personal development through our services, this is considered sensitive information. We will only collect and use it with your explicit consent.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing and improving our services, courses, and programs
• Responding to enquiries and customer support requests
• Sending newsletters, updates, and marketing communications (with your consent)
• Personalising your experience, such as tailoring content or offers
• Processing payments and managing transactions
• Complying with legal obligations

3. Sharing Your Information

We will never sell your data. We may share your information only in these cases:

• With trusted service providers (e.g., payment processors, email platforms) who assist us in operating our business
• When required by law or to protect rights, safety, or property
• In the event of a business transfer, such as a merger or acquisition

All third-party partners are bound by confidentiality and data protection obligations.

4. Data Retention

We retain your information only as long as needed for the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time (see Section 8).

5. International Data Transfers

As we may use service providers outside of Australia, your information may be transferred internationally. We take steps to ensure appropriate safeguards (such as GDPR-compliant contracts) are in place.

6. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Withdraw consent to marketing communications at any time
• Request data portability (where applicable)

To exercise these rights, contact us at [insert contact email].

8. Security

We use industry-standard measures to protect your data against loss, misuse, unauthorised access, disclosure, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect data from children. If you believe we have, please contact us and we will delete it.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date at the top reflects the most recent changes. Significant updates will be communicated via email or website notice.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Website: https://mindfullygrounded.com

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